Are you using a Wireless Controller? If not, skip ahead to Standalone AP Upgrade Instructions.
If you’re adding a Wireless Controller to an existing installation and the Controller won’t detect your access points, it may be that the AP is running version 4 or older firmware, or that it is not a Controller-compatible AP. To upgrade firmware, follow the Standalone AP Upgrade Instructions below. Visit the Controller Compatibility page for a list of Controller-compatible access points.
If your access point is currently managed by a Wireless Controller, do the following:
Log in to your Wireless Controller.
Select Admin and Auto Update to upgrade all managed access points.
Standalone AP Upgrade Instructions
Use your computer to download the firmware file for your AP from luxul.com/firmware-updates.
Open the APs web interface by entering the IP address of the AP in your computer’s browser and select Administration >> Firmware Update.
Note: If you need help getting your computer connected to the AP on the same wired LAN, please refer to the IP Addressing help page at luxul.com/ip-adressing.
Select the Choose File button and navigate to the firmware file you downloaded, then select Open.
Select the Update button. You will see a status indicator letting you know the firmware update is in progress.
Once the upgrade process is complete you will see a message that reads, “Firmware has been updated successfully.” If you haven’t seen the message after a few minutes, check to see if your computer is reconnected to the AP. You may need to reconnect and refresh the page to see the message.
Note: You must restore the AP to factory default settings after upgrading the firmware from 4.X to 5.X firmware.
Note: If the access point you’re upgrading will be Controller-managed, verify that the Wireless Controller is on and connected to the same network, then restore the access point to factory default settings and refer to the Wireless Controller documentation.