How do I download ProWatch?
Easy! Follow the links above to download from the Apple App Store or Google Play Store.
Is there a monthly fee for using ProWatch?
ProWatch is an entirely free software we offer as a benefit to the custom installer.
Is there hardware that requires installation before I can use ProWatch at the sites I want to manage?
Not necessarily. There are physical products that will need to be installed in order for you to be able to take advantage of Luxul ProWatch (i.e. a router); however, the software itself is built in to many Luxul products, so once your Luxul network is installed, you’ll be able to use ProWatch.
What does "ProWatch Integrated" mean?
ProWatch Integrated products are those that have been integrated into and offer additional control and information within the ProWatch app.
What does "ProWatch Enabled" mean?
ProWatch Enabled, or ProWatch, products provide access to monitoring of the device, alert notifications, device firmware updates, and remote access to and rebooting of the device.
What does "ProWatch+" mean?
ProWatch+ products facilitate dealers to perform all the same functionality of ProWatch enabled products on non-ProWatch enabled products.
What products are ProWatch Integrated, ProWatch Enabled, and ProWatch+?
Does ProWatch replace Domotz on Luxul routers?
We still offer support for Domotz on Luxul routers; ProWatch is an additional tool we’re providing to our integrators as a free option for remotely monitoring and managing their clients’ systems.
Will ProWatch be available on Epic Mesh?
Yes, ProWatch will be available with Epic Mesh with a future update after Epic Mesh launch!